I'm a designer with strong interest in product strategy and user research. Currently working at Globo, RJ/Brazil. 

These are a few of my works

 
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Discovering the user journeys of Globo's purchase experience

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Designing a new sales experience

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Service Blueprint to understand Globo's recruiting process

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Interviewing users to create personas for a mobile payment app

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Designing a new payment experience

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Testing the usability of Globo's checkout experience

 

About me

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I have been working with User Experience for over 5 years, helping organizations to create digital products from scratch and improving internal processes, based on Design Thinking, Service Design and Agile methodologies. I believe design should always be driven by user needs and business goals, the challenge is to understand the boundaries between them.

My experience includes working with mobile and web projects in multidisciplinary teams, collaborating with Product Managers, Developers, other Designers and users, of course.

What I do

• Service Design

• UX Research

• Information Architecture

• Wireframes & Prototypes

• Documentation 

Wanna meet up? 

Let's connect on Linkedin, send a message to antoniodsn@gmail.com or reach me
at
+55 21 99684-2166